Privacy Policy

Last updated 3 November 2026

ScanMemoir lets you scan the objects you own, keep the stories behind them in your own voice, and keep proof of what they're worth. This policy explains what data ScanMemoir stores, why, and the choices you have.

What we collect

• Account. When you sign in with Apple we receive a stable account identifier and, if you choose to share them, your name and email address. If you use Hide My Email we only see the relay address.
• Your objects. Item names, categories, rooms, values, purchase details, serial and model numbers, warranty dates, notes and links that you enter.
• Photos. The recognition photos, extra photos and receipt images you add, plus the photos taken when you scan.
• Stories. Voice and video recordings you make about your objects, their transcripts, and the written stories you keep or edit.
• Recognition data. Numeric image embeddings computed from your photos, and your scan history (results, scores and your Correct/Wrong verdicts).

We do not collect your location, contacts, advertising identifiers or browsing history, and ScanMemoir contains no third-party analytics or advertising.

How AI processes your data

Your photos, your voice and video recordings and the text of your stories are sent from our server, through an AI gateway, to third-party AI providers: Google (Gemini), with OpenAI and xAI used as backups. This is used only to:

• Recognition: turn object photos into numeric embeddings so a scan can find the matching object.
• Transcription: turn your story recordings into text you can edit, and write a short story from that text.
• Auto-fill: suggest an object's name, category and estimated value from its photos, and read store, date, price and model from receipt photos. You always review suggestions before they're saved.
• Read-aloud: when a story has no recording, its text is turned into speech on request.

The AI providers process the content only to return these results, through their business API services. We never sell your data, never use it for advertising, and do not use it to train AI models.

Service providers we share data with

We share data only with the providers needed to run ScanMemoir, and only for that purpose:

• Google, OpenAI and xAI: AI processing as described above.
• Rork and Vercel: the app platform and AI gateway that pass AI requests from our server to the AI providers.
• Cloudflare: hosting for our server and storage for your synced data.
• RevenueCat: manages your ScanMemoir Plus subscription. It receives your account identifier, your purchase and subscription status, and basic device information (app version, iOS version and language).
• Apple: Sign in with Apple, in-app purchases, and revoking your sign-in when you delete your account.

Other uses

• To back up and sync your objects and stories so they survive losing or replacing your phone.
• To protect the service, for example by rate limiting requests.

Where it is stored

Your data is stored on your device and in a private storage space on our cloud infrastructure that only your signed-in account can access. Data is encrypted in transit (HTTPS).

Your choices

• Export: Settings → Export my data creates a file with all your items, photos, receipts, stories, embeddings and scan history.
• Delete: Settings → Delete account permanently deletes your account data from our servers and from the device, and revokes your Sign in with Apple authorisation. This cannot be undone.
• Notifications: warranty reminders are scheduled locally on your device and can be turned off in iOS Settings.

Retention

We keep your data while your account exists. Deleting an item removes it, its photos and its story from your backup; deleting your account removes everything.

Children

ScanMemoir is not directed at children under 13.

Changes and contact

We will update this page if our practices change. For questions or requests, email support@scanmemoir.com.